Ops Strategy Call
Bring your biggest operations headache: pricing, fulfillment, suppliers, retail, or cash flow. We dig in and you leave with a plan, plus a written summary within 24 hours.
Fractional COO for CPG brands
I built a natural skincare brand from my house to Target and Thrive Market, then sold it. Now I help CPG founders cost it, price it, make it, ship it, and sell it, without the expensive mistakes.

Services
Every service is a fixed price with a clear deliverable. Pay online, and we'll schedule your kickoff.
Quick wins. Most founders start with a call.
Bring your biggest operations headache: pricing, fulfillment, suppliers, retail, or cash flow. We dig in and you leave with a plan, plus a written summary within 24 hours.
We go through your flows, segments, signup forms, and campaigns together and find where you're leaving money on the table. Written game plan within 24 hours.
Choose the right show, plan your booth and budget, build buyer outreach, and set up follow-up so leads turn into purchase orders.
Fixed scope, fixed price, real deliverables.
Your full path from concept to first shelf: milestones, timeline, budget, and the critical path that decides your launch date. Built the way I ran automotive launches, then used for about 30 products of my own.
A SKU-level cost model from raw materials to landed cost, so you know exactly what every unit costs you.
Your full price ladder from COGS to MSRP across DTC, wholesale, distributor, and retail, so every channel makes money.
Your true cost per order, mapped from checkout to doorstep, and a straight answer on in-house vs. 3PL.
An RFQ, side-by-side quotes from manufacturers and packaging suppliers, and a clear pick based on landed cost, minimums, and lead times.
Points, VIP tiers, and referral rewards, set up in LoyaltyLion or your app of choice and connected to your email.
A subscribe-and-save offer built in ReCharge or your app of choice, with the retention flows that keep subscribers from canceling.
EDI setup, retailer compliance, a line sheet, trade spend math, and a pitch plan, so you walk into the buyer meeting ready.
Your five core Klaviyo flows: welcome, abandoned cart, browse abandonment, post-purchase, and win-back. Written, timed, and live.
For brands that want ongoing help or a bigger build.
Every month, your numbers from Shopify, Amazon, ReCharge, LoyaltyLion, and your ad accounts in one report: revenue, AOV, CAC, LTV, churn, and repeat rate, plus a short call on what to act on.
The Subscription Program Launch and Loyalty Program Launch, built together with the email flows that tie them into one system. Save $500.
How it works
Choose the fixed-price service that fits and pay securely through Stripe.
I reach out to schedule a kickoff call and gather what I need: your numbers, logins, and goals.
You get the deliverables on the stated timeline, with a walkthrough so you can use them.
Run with it yourself, or line up the next project. No pressure either way.
About
I'm Cassy. I started my career as a mechanical engineer, running new automotive programs from purchase order to production. Then I started FATCO, a natural skincare brand, in my house.
Over ten years I did every job there was: formulation, sourcing, costing, fulfillment, retail sales, subscriptions, email, and influencers. FATCO landed in Target and Thrive Market, and I sold the company in 2024.
Now I help founders do the same thing faster, with fewer expensive mistakes. I mentor emerging non-alcoholic beverage brands, and I built Zero to Shelf for founders who need an operator without hiring a full-time COO.
Northeastern University, with co-ops in medical device product development.
Manufacturing engineer to senior advanced program manager to costing engineer. Built the costing sheet used across all seven international divisions.
Grew a home-based skincare business into a national DTC brand in Target and Thrive Market. Sold in November 2024.
Fractional COO for CPG brands, and a mentor to three emerging non-alcoholic beverage brands.
FAQ
Early-stage CPG founders in food, beverage, beauty, and personal care, from pre-launch through your first retail accounts. If you make a physical product and sell it DTC, wholesale, or in retail, I can help.
Book the Ops Strategy Call. In 90 minutes we'll find the biggest problem, and you'll leave with a plan, whether that's a project with me or something you can handle yourself.
You pay up front through Stripe when you book. Once payment comes through, I reach out to schedule your kickoff. The KPI Report is billed monthly, and you can cancel anytime.
After our kickoff call, once I have the information and access I need from you.
Yes. I'm based in Northern California and work with brands anywhere in the US.
Probably. Email me what you're working on and I'll tell you straight whether I'm the right fit.
Tell me what you're building and where you're stuck. I'll reply within two business days.